Legal

General Information:

www.mattfrenchtutor.com is operated by Matthieu Esteve (SIREN 842 154 924), Address: 3 rue Marcel Féline, 38300 Bourgoin-Jallieu (France), email: mattfrenchtutor@hotmail.com, number: +33 7 57 40 21 56.

Privacy Policy:

mattfrenchtutor.com may collect information, including personal data, directly from you if you choose to provide that information. For example, you may provide your name and contact information such as an email address, your place of residence, or other details of that nature when you sign up for French lessons or when you fill out the contact form.

mattfrenchtutor.com may use your personal information to contact you with newsletters, marketing, or promotional materials.

You can always refuse to provide your personal data. In this case, you will not be able to use all the services on the site.

Cookies:

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, mattfrenchtutor.com uses “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the site.

mattfrenchtutor.com uses cookies to collect information about use of this website, such as how often users visit the site, what pages they visit when they do so, and what other sites they used prior to coming to this site.
mattfrenchtutor.com uses the information received from cookies only to improve services on this site.  It does not combine the information collected with personally identifiable information.

Cancellation Policy & Refunds:

All lessons must be cancelled with 24 hours’ advance notice or you will be charged the full amount of the lesson.   

If you need to reschedule or cancel your lesson, go to your confirmation email and click on “change/cancel appointment”. If you registered for an account, you can also sign in, select the scheduled lesson, and click on 
“cancel” or “reschedule”.

However, since things do come up unexpectedly sometimes, you’ll have the opportunity for one « last-minute cancellation » per month. If you have to cancel a lesson at the last minute, please send me an email. No shows will be charged.

Because lessons involve both me and you, I will abide by all of the above as well, too. If I cancel our lesson at the last minute more than once per month you will receive a coupon code so you can book a lesson for free.

All payments are non-refundable.

Contact me:

If you have questions or concerns about any of the above, please feel free to contact me.

French Version – Version Française